A remote access module that’s driven by the latest .NET technology enables 24/7 internet access by branches, stores or depots which need to check accounts progress. Access can be granted to any number of staff, and this internet application requires no software installation on individual PCs.
24/7 access maximises staff efficiency and eliminates unnecessary accounts queries, as every file displays up-to-the-minute information. Head office can use ACS remote access to liaise with branch offices regarding individual files and flag accounts for immediate action. Branches can upload payments individually or in batches, instantly updating file status and ensuring no action proceeds on paid accounts.
Authorised staff can access all relevant data on each account, including costs charged, payments made, balances outstanding, legal status, all correspondence, payment arrangements and legal outcomes.